Grateful for the excellent service -- Moving from Vancouver to Courtnay, BC
I recently moved from Vancouver to Courtenay, B.C.. Of the three companies I interviewed, Highland was the only one that provided me with an visit from an agent (Arlene) to determine weight and discuss details. She provided me with a useful information package for moving (from Atlas) and gave a a formal quote for their services, promising to come in within 10% of the quote depending on actual weight. They did. However, Arlene couldn't give me a next day delivery as I had only a 1 bedroom apt. which would not fill the truck and crossing to Vancouver Island on the ferry is costly. She did phone two days before the move out to say that my belongings would be delivered Feb. 1st (six days later). It did arrive on time. The move out in Vancouver was seamless with Mike singing and whistling his way through the 4 hour load up as he recorded inventory. He managed his team (Ron and Brandon) with professionalism and kept an upbeat positive mood. The delivery was done by Dowell's in Victoria who called the day before to confirm the time. They were right on time with Matt and Cord doing an excellent job of allowing me to check the inventory and placing the boxes in the right location. Only one floor lamp was damaged and needed to be thrown out. Otherwise, everything arrived in great condition. Thank you Highland (and Dowell's). I believe both work under the umbrella of Atlas Moving. And thank you Arlene for your patience and professional service, answering all my questions promptly and honestly.
~ Review posted on Google
Genevieve H. - Oct 19, 2017
Rating of Highland Moving:
I recently moved from Vancouver to Courtenay, B.C.. Of the three companies I interviewed, Highland was the only one that provided me with an visit from an agent (Arlene) to determine weight and discuss details. She provided me with a useful information package for moving (from Atlas) and gave a a formal quote for their services, promising to come in within 10% of the quote depending on actual weight. They did. However, Arlene couldn't give me a next day delivery as I had only a 1 bedroom apt. which would not fill the truck and crossing to Vancouver Island on the ferry is costly. She did phone two days before the move out to say that my belongings would be delivered Feb. 1st (six days later). It did arrive on time. The move out in Vancouver was seamless with Mike singing and whistling his way through the 4 hour load up as he recorded inventory. He managed his team (Ron and Brandon) with professionalism and kept an upbeat positive mood. The delivery was done by Dowell's in Victoria who called the day before to confirm the time. They were right on time with Matt and Cord doing an excellent job of allowing me to check the inventory and placing the boxes in the right location. Only one floor lamp was damaged and needed to be thrown out. Otherwise, everything arrived in great condition. Thank you Highland (and Dowell's). I believe both work under the umbrella of Atlas Moving. And thank you Arlene for your patience and professional service, answering all my questions promptly and honestly.
~ Review posted on Google
Genevieve H. - Oct 19, 2017
Rating of Highland Moving:
